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Media & Events

2020 Convenience Foodservice Exchange

2020 CSP EduNetworking Foodservice Forum

2020 CSP EduNetworking Foodservice Forum

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Convenience Store News CSX 2020

Dates: November 16-18, 2020

Location: Charlotte, North Carolina

Role: Speaker


With R&D experience in both quick service restaurants and convenience channels, I'll be presenting on how big chains approach innovation, and how the product development process can be refined and applied to the convenience and grocery industry. Hope to see you there.

2020 CSP EduNetworking Foodservice Forum

2020 CSP EduNetworking Foodservice Forum

2020 CSP EduNetworking Foodservice Forum

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CSP EduNetworking Foodservice Forum

Dates: November 11-13, 2020

Location: Chicago, Illinois

Role: Moderator


In past years I've attended as a retailer, then a speaker, and this year I'll play host. This year's attendees will include foodservice leaders in grocery and convenience; it's sure to be an extremely valuable exchange of ideas.

Inconvenience Podcast

2020 CSP EduNetworking Foodservice Forum

CSP Daily News: Are Convenience Stores Pandemic-Proof?

In-Convenience Podcast logo

Inconvenience Podcast: Episode 9

Hosts: Frank Beard & Al Hebert

April 10, 2020


What an honor - and so much fun! - to be interviewed by the guys at the Inconvenience Podcast. We talked convenience and COVID-19, emergency action plans, and innovation.

CSP Daily News: Are Convenience Stores Pandemic-Proof?

CSP Daily News: Are Convenience Stores Pandemic-Proof?

CSP Daily News: Are Convenience Stores Pandemic-Proof?

Photo courtesy of Lou Perrine's and CSP Daily online.

Are Convenience Stores Pandemic-Proof?

CSP Daily News

March 25, 2020


I spoke with Brett Dworski on the impact of COVID-19 on the convenience industry. Having short-term and long-term plans to weather this storm are critical, but so is a solid re-entry plan.

2020 Convenience Retailing University

CSP Daily News: Are Convenience Stores Pandemic-Proof?

CSP Magazine, March 2020: The Future of Food

Jessica Williams CSP Convenience Retailing University

2020 Convenience Retailing University

Dates: February 12-14, 2020

Location: New Orleans, Louisiana

Role: Speaker & Moderator


This was an especially fun event where I was able to speak on freshness cues & foodservice alliances, as well as moderate a panel of industry experts.

CSP Magazine, March 2020: The Future of Food

CSP Daily News: Are Convenience Stores Pandemic-Proof?

CSP Magazine, March 2020: The Future of Food

CSP Magazine March 2020: The Future of Food

CSP Magazine: The Future of Food

March 2020 Edition


I share thoughts on sustainable and eco-friendly packaging with the team at CSP on page 32 of the cover story: The Future of Food.

CSP Daily News - Conquering the Dayparts - Part 1: Breakfast

CSP Daily News - Conquering the Dayparts - Part 1: Breakfast

CSP Daily News - Conquering the Dayparts - Part 1: Breakfast

CSP Daily News March 25, 2020. Photo courtesy of CSP Daily News and Shutterstock.

CSP Daily News

March 25, 2020 

Conquering the Dayparts, Part 1: Breakfast


I spoke with CSP Daily News about boosting breakfast sales. One simple but important step to keep your customers returning again and again: Ensure they get great value and a full belly.


2019 Convenience Foodservice Forum

CSP Daily News - Conquering the Dayparts - Part 1: Breakfast

CSP Daily News - Conquering the Dayparts - Part 1: Breakfast

Photo courtesy of CSP Daily News. CSP C-Store Foodservice Forum 2019.

CSP C-Store Foodservice Forum 2019

Dates: May 4-6, 2019

Location: Chicago, Illinois


This is one of my favorite events of the year, and playing the role moderator with a panel of industry experts was a joy. Read the highlights covered by CSP Daily News: 8 Big Ideas from CSP's 2019 C-Store Foodservice Forum.

2020 Convenience Retailing University

CSP Daily News - Conquering the Dayparts - Part 1: Breakfast

Convenience Store News: Technology Is On the Menu

Jessica Williams presenting at 2019 CRU. Photo courtesy of CSP Daily News.

2019 Convenience Retailing University

Dates: February 26-28, 2019

Location: Orlando, Florida


I spoke on bringing innovation and process to convenience foodservice. CSP Daily News covered some of the highlights from my presentation in the March 6, 2019 article: How C-Stores Can Launch Winning Products.

Convenience Store News: Technology Is On the Menu

Convenience Store News: Technology Is On the Menu

Convenience Store News: Technology Is On the Menu

Photo courtesy of CSNews online

Convenience Store News

June 6, 2019


Technology Is On the Menu for C-Store Foodservice Leaders.


I spoke with Convenience Store News on how advances in technology are assisting  convenience operators with consistency, training, and tracking in this article from June 6, 2019.